SOBA TERMS OF SERVICE

1. ABOUT SOBA

These Terms of Service ("Terms") govern your use of SOBA.

SOBA is operated by:

By creating a SOBA account or using the service, you agree to these Terms.

If you do not agree, do not use SOBA.

2. ELIGIBILITY

You must be at least 18 years old and legally capable of entering into binding agreements to create and use a SOBA account.

You are responsible for ensuring that your use of SOBA complies with the laws applicable to you.

3. WHAT SOBA DOES

SOBA is a digital discovery and communication platform intended to help:

• people discover rooms or accommodation opportunities;
• landlords or listing owners present accommodation opportunities;
• users discover potentially compatible roommates or tenants;
• users express interest through likes, stars and other matching actions; and
• matched users communicate through SOBA.

SOBA is primarily a technology platform.

Unless expressly stated otherwise, SOBA is not:

• a landlord;
• a tenant;
• a property owner;
• a real-estate agent;
• a letting agent;
• a property manager;
• an escrow provider; or
• a party to any rental, tenancy or roommate agreement between users.

SOBA does not itself create a tenancy or rental agreement between users.

4. USER ACCOUNTS

You must provide accurate information and keep your account secure.

You must not:

• impersonate another person;
• create accounts for fraudulent purposes;
• provide misleading account information;
• sell or transfer your account without permission;
• access another person's account without authorization; or
• attempt to bypass authentication or security controls.

You are responsible for activity performed through your account unless applicable law provides otherwise.

5. USER ROLES

SOBA may provide different experiences for seekers and landlords.

A seeker may create a profile, discover available listings or potential matches and communicate with matched users.

A landlord may create and manage one or more listings, subject to the limits associated with their current SOBA plan.

SOBA may change or expand available roles and features over time.

6. LISTINGS

Users who publish listings are responsible for ensuring that:

• the listing is truthful and materially accurate;
• photographs and descriptions correspond to the relevant property;
• pricing and availability information is not deliberately misleading;
• they have the legal right or permission required to advertise or offer the property;
• the listing complies with applicable rental, housing and consumer laws; and
• they comply with applicable anti-discrimination laws.

SOBA does not guarantee that a listing is accurate, available, lawful or suitable.

7. MATCHING

SOBA may use information such as location, distance, profile information, preferences and subscription features to order and present potential listings or matches.

A match does not constitute a recommendation, guarantee, background check or safety certification.

Users remain responsible for deciding whether to communicate, meet, rent to, rent from or otherwise interact with another user.

8. VERIFICATION AND BADGES

SOBA may display verification, Premium, Priority, Boosted or similar badges.

A badge represents only the feature or verification process expressly described by SOBA.

Unless expressly stated otherwise, a badge does not guarantee:

• a person's identity;
• criminal history;
• financial reliability;
• ownership of a property;
• legal authority to rent or sublet;
• suitability;
• trustworthiness; or
• safety.

Users should perform their own reasonable checks before entering into any housing or financial arrangement.

9. USER SAFETY

Use reasonable caution when interacting with people you meet through SOBA.

You should independently verify important information before:

• transferring money;
• signing an agreement;
• sharing sensitive documents;
• visiting a property; or
• meeting another user.

SOBA is not responsible for agreements or transactions independently entered into between users, except to the extent required by applicable law.

10. USER CONTENT

"User Content" includes profiles, photographs, biographies, listings, descriptions, messages and other material uploaded or submitted to SOBA.

You retain ownership of your User Content.

You grant NIURO d.o.o. a limited, non-exclusive, worldwide license to host, store, reproduce, process and display User Content solely as reasonably necessary to operate, secure, improve and provide SOBA.

This license ends when the content is deleted and no longer reasonably required by SOBA, subject to backups, legal obligations and legitimate security requirements.

You must have the rights necessary to upload and use any content you submit.

11. PROHIBITED CONTENT AND CONDUCT

You must not use SOBA to:

• commit fraud or deception;
• impersonate another person;
• harass, threaten or abuse others;
• publish illegal content;
• advertise property you have no right to advertise;
• unlawfully discriminate;
• send spam or unsolicited commercial messages;
• distribute malware;
• attempt unauthorized access;
• scrape or systematically extract SOBA data without permission;
• use bots or automation to manipulate matching;
• circumvent subscription, listing, swipe or feature limits;
• interfere with the security or operation of SOBA; or
• use SOBA for unlawful purposes.

We may remove content, restrict features, suspend or terminate accounts where reasonably necessary to enforce these Terms, protect users or comply with law.

12. SUBSCRIPTIONS AND PAID PLANS

SOBA may offer free and paid plans.

Depending on your role and market, plans may include:

• Seeker Free;
• Seeker Premium;
• Landlord Free;
• Landlord Premium; and
• Landlord Custom.

The plans actually available to you, their price, billing period, limits and included benefits will be shown in the app before purchase.

The purchase screen displayed immediately before purchase forms part of the applicable subscription terms.

13. AUTO-RENEWABLE SUBSCRIPTIONS

Paid subscriptions purchased through the Apple App Store or Google Play may automatically renew unless cancelled before the relevant renewal date in accordance with the rules of the applicable store.

The store will display:

• the applicable price;
• billing period;
• renewal terms; and
• other required purchase information

before you confirm the purchase.

You authorize the applicable store to charge the payment method associated with your store account in accordance with those terms.

14. MANAGING AND CANCELLING SUBSCRIPTIONS

Subscriptions purchased through Apple must generally be managed through your Apple account.

Subscriptions purchased through Google Play must generally be managed through your Google Play account.

SOBA will provide access to the appropriate subscription-management option where required.

Deleting the SOBA app does not cancel a subscription.

Deleting your SOBA account also does not automatically cancel a store subscription.

You should cancel an active subscription through the applicable store before deleting your account if you do not wish it to renew.

Cancellation generally prevents future renewal while allowing paid access to continue until the end of the already-paid billing period, unless the applicable store or law provides otherwise.

15. REFUNDS

Refund requests for purchases made through Apple or Google are handled according to the rules and procedures of the store through which the purchase was made and applicable consumer law.

Nothing in these Terms limits any mandatory refund, withdrawal, cancellation or other consumer right you have under applicable law.

If Apple, Google or another authorized payment provider refunds, revokes or otherwise invalidates a purchase, SOBA may update or remove the related paid entitlement accordingly.

16. RESTORE PURCHASES

Where supported, SOBA may provide a Restore Purchases function.

Restoration requires the store account that originally purchased the relevant subscription or entitlement.

SOBA may verify store purchase status before restoring paid features.

17. SUBSCRIPTION DOWNGRADES

When a paid subscription remains valid but auto-renewal has been cancelled, paid features normally remain available until the entitlement actually expires.

When a subscription expires, is revoked or is refunded in a way that removes entitlement, your SOBA account will move to the applicable lower or free plan.

Listing data is not deleted merely because a landlord's subscription expires.

If the new plan allows fewer active listings than you currently have:

• SOBA will keep the number of active listings permitted by the new plan;
• the oldest active listing or listings will remain active;
• newer listings exceeding the limit will become inactive; and
• the listing content and photographs will not be deleted.

You may later choose which eligible listing to activate, subject to your current plan limit.

18. PLAN LIMITS

SOBA plans may apply limits to features such as:

• number of active listings;
• swipes or stars;
• visibility;
• boosts;
• priority placement;
• analytics; or
• advertising.

The specific limits shown in the app for your plan are authoritative for that version of the service.

We may update free features and future plan offerings.

We will not intentionally remove access already paid for during an active paid subscription period except where required for security, abuse prevention, law, store action, refund, revocation or other circumstances permitted by applicable law.

19. ADVERTISING

SOBA's free services may display advertisements.

Where a paid plan is advertised as "ad-free", advertisements covered by that benefit will not be displayed while the relevant entitlement remains active.

Some promotions or SOBA service communications may not constitute third-party advertising.

Advertising personalization, where offered, is subject to applicable privacy and consent requirements.

20. BOOSTS, PRIORITY AND SIMILAR FEATURES

SOBA may offer features that improve visibility or ranking.

These features increase exposure only within applicable eligibility and relevance rules.

They do not guarantee:

• a match;
• a response;
• a rental;
• a tenant;
• a landlord;
• placement in a specific position; or
• any financial result.

21. PAYMENTS BETWEEN USERS

Unless SOBA explicitly introduces a separate payment feature, SOBA does not process rent, deposits or other payments between seekers, tenants, landlords or roommates.

Any payment independently arranged between users is made at their own responsibility.

Use caution before sending deposits or other funds to someone you have not independently verified.

22. INTELLECTUAL PROPERTY

SOBA, including its software, visual design, trademarks, logos, branding and other content provided by NIURO d.o.o., is protected by intellectual property laws.

Except where permitted by law, you may not copy, modify, distribute, reverse engineer, sell or exploit SOBA or its proprietary content without permission.

23. PRIVACY

Our processing of personal data is described in the SOBA Privacy Policy:

https://sobaapp.eu/privacy

The Privacy Policy forms an important part of your relationship with SOBA but does not replace these Terms.

24. SERVICE AVAILABILITY

We aim to keep SOBA reliable and available but cannot guarantee uninterrupted or error-free operation.

The service may occasionally be unavailable due to:

• maintenance;
• technical failures;
• third-party infrastructure;
• security incidents;
• store outages; or
• circumstances outside our reasonable control.

We may modify, improve or discontinue features where reasonably necessary.

25. ACCOUNT SUSPENSION AND TERMINATION

We may restrict or suspend an account where reasonably necessary because of:

• violation of these Terms;
• fraud or suspected fraud;
• abuse or harassment;
• security threats;
• illegal activity;
• repeated infringement of others' rights;
• payment or entitlement fraud; or
• legal or regulatory obligations.

Where appropriate and legally required, we will provide notice or an opportunity to appeal.

26. YOUR RIGHT TO DELETE YOUR ACCOUNT

You may stop using SOBA at any time.

Account deletion is available through the app where provided or by contacting:

support@sobaapp.eu

Account deletion and subscription cancellation are separate processes.

See Section 14 regarding active store subscriptions.

27. DISCLAIMERS

To the maximum extent permitted by law, SOBA is provided on an "as available" basis.

SOBA does not guarantee:

• the accuracy of user-provided information;
• the identity or conduct of users;
• availability or legal status of a listing;
• compatibility between users;
• successful matching;
• rental outcomes; or
• continuous availability of the service.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

28. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, NIURO d.o.o. will not be liable for indirect or consequential losses arising solely from interactions or agreements independently entered into between users.

Nothing in these Terms limits or excludes liability where such limitation or exclusion would be unlawful, including mandatory consumer rights or liability that cannot legally be excluded.

29. INDEMNITY FOR BUSINESS USERS

If you use SOBA in the course of business, you are responsible for losses reasonably arising from your unlawful content, infringement of third-party rights or material breach of these Terms, to the extent permitted by law.

This provision does not reduce statutory consumer rights.

30. CHANGES TO THESE TERMS

We may update these Terms when SOBA changes or when required by legal, regulatory, security or store requirements.

Material changes will be communicated through an appropriate channel.

Changes will not unlawfully reduce rights already acquired under an existing paid subscription.

The latest Terms will always be available at:

https://sobaapp.eu/terms

31. GOVERNING LAW

These Terms are governed by the laws of the Republic of Slovenia.

If you are a consumer, this choice does not deprive you of mandatory consumer protections available under the law of your country of residence.

Any dispute will be handled by the competent courts determined under applicable law.

32. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

33. ENTIRE AGREEMENT

These Terms, together with the applicable purchase information, Privacy Policy and any additional terms expressly presented for a specific SOBA feature, form the agreement governing your use of SOBA.

34. CONTACT

Questions about these Terms can be sent to: